Connect Smarter, Scale Faster with Expresso Connect

Take charge of your business continuity with innovative IT solutions & services
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Solutions
20
Years

Proven Track Record

98
%

Customer Satisfaction

150
Projects

We Have Completed

3
Mins

Average Answer Time

What we do @ Expresso Connect

Simplifying IT
for a complex world.

Cost-effectiveness

We offer affordable IT solutions that help you reduce costs and improve your bottom line.

Next-Gen Tech

We stay up-to-date with the latest technology trends and offer innovative solutions that help you stay ahead of the competition.

Industry Expertise

We specialize in serving specific industries, such as healthcare, finance, or manufacturing, and offer tailored solutions that meet your unique needs.

Scalability

Our solutions are scalable and can grow with your business, ensuring that you get the most value out of your investment.

Our Product

Communication, Reimagined with Expresso Connect CPaaS

Expresso’s CPaaS is a next-gen, cloud-based communication platform that unifies SMS, WhatsApp for Business, social media, webchat, email, voice automation (TTS), and AI chatbots with human handoff— all integrated with your CRM.

Our advanced text-to-speech (TTS) delivers origin and language-based voice options, ensuring hyper-personalized interactions. With scalable APIs, automation, and real-time analytics, businesses can drive seamless engagement, boost efficiency, and elevate customer experiences.

CPaaS Modules
WhatsApp for Business

WhatsApp for Business with AI Chatbot Integration

  • AI-Powered No-Code Chatbot Builder (drag & drop)
  • Instant Replies, Smart Routing & Notification
  • Integration with CRM, ERP, Helpdesk & Booking Systems
  • API Support for Custom Workflows & Automations
  • End-to-End Encrypted Conversations
  • Opt-In/Opt-Out and Compliance Ready (GDPR & local regulations)
SMS Solution

Power Your Business Communication with SMS & Omnichannel Messaging

  • 98% Open Rate
  • High Engagement
  • Universal Access
  • Real-Time Delivery
Email Solution

Transform Customer Engagement with AI-Powered Email & Email Bots.

  • Global Reach
  • High ROI
  • Personalization
  • Automation
  • Visual
Voice as Channel with text to speech feature

Automated, Multilingual, Personalized Voice Experiences

  • AI-Powered Text-to-Speech
  • SIP Trunk Integration
  • Real-Time Reporting & Call Analytics
  • IVR-based Smart Outbound Campaigns
  • Feedback Capture with DTMF/Voice Input
API Integrations

Unify your communication workflow and boost operationial efficiency with API architecture.

  • SMS API Integration
  • Email & Campaign API
  • Whatsapp for Business API with AI Chatbot
  • Webhook for Webchat
  • 3rd part API and Webhook Integration
Chatbot Solution

A chatbot is an AI-Powered tool that simulates human conversation.

  • No code
  • No technical
  • Media Support
  • Fallback
  • Webhook
  • Payment Gateway
  • Customization
  • Analytics
HOW WE DO

Solutions

Omni Channel Contact Center

Unifies all customer interaction channels (phone, email, chat, social media) for consistent, personalized support.
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Unified Communication

Integrates voice, video, messaging, and collaboration tools into one seamless platform for efficient business communication.
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IT Solutions and Managed Services

Our web development services can help you establish an impactful online presence and reach your target audience effectively.
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Data Center Solutions

With our expertise in cloud technologies, we can help you find the right cloud solutions that meet your business needs and goals.
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ELV Solutions

We specialize in designing, installing, and maintaining integrated ELV solutions that empower businesses and institutions to operate securely and seamlessly.
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Solving IT challenges in every industry, every day in

Real Estate
Transportation & Logistics
Healthcare
Banks & Insurance
Consulting Providers
E-commerce

and many more

Expresso Connect delivered an incredibly robust platform that kept our services uninterrupted when our team switched to remote work during the COVID-19 pandemic. We never worried about adapting to a home-based setup, thanks to Integris making the transition smooth and effortless.
Healthcare
Expresso Connect has been an exceptional partner. Their team delivers professionalism, extensive expertise, and a customer-focused mindset that sets them apart. Horizon Tech’s proactive, collaborative approach has been vital in helping us develop an IT infrastructure that powers our success today and strengthens our long-term strategic vision.
Telecommunication
I’ve been with Expresso for over ten years, and they truly embody the gold standard of Managed Services. They go above and beyond to ensure our success, jumping in swiftly whenever an issue arises. We’re excited to stay with them for many years ahead!
Logistics
Contact us

Feel free to get to us

We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.

Call us at: +971 4 235 1500
Our benefits:
  • Client-oriented
  • Independent
  • Competent
  • Results-driven
  • Problem-solving
  • Transparent
What happens next?
1

We Schedule a call at your convenience 

2

We do a discovery and consulting meting 

3

We prepare a proposal 

Schedule a Free Consultation
Partners

Recognized by the best

The company needed to complete a complex migration on a tight deadline to avoid millions of dollars in post-contract fees and fines.